Gillman & Soame - School Photographers

Privacy Policy

Gillman & Soame share your concern about the protection of your personal information and is committed to safeguarding your privacy. This is our policy regarding the privacy of information we collect on www.gillmanandsoame.co.uk (the "Site"). Please read it carefully to understand how your personal information will be treated as you make full use of our many offerings.

We review our privacy practices from time to time. To contact us about privacy issues relating to the Site, to report a violation of our Privacy Statement, or to raise any other issue, please e-mail us at enquiries@gillmanandsoame.co.uk.

The Information we gather

We gather two types of information about users:

  1. Tracking Information

    Tracking information is information that is collected about every user of the Site, whether such user registers or not, and is automatically gathered using "cookies." A cookie is a small data file that is written to the user's hard drive by a web server and used to track the pages the user has visited. Cookies do not include personal information about you, but they are unique to each user, which allows our computers to distinguish between users, and personalise your experience if you have previously provided information about yourself. Cookies are only read by the computer that placed them, and cannot execute any code or virus.

  2. Personal Information

    Personal information is information that relates to an identifiable individual. When a user registers for the Site (as is necessary, for example, for a user to make a purchase through the Site), the user may be required to provide personal information such as his or her name and email address, to select a login name and password, and to provide credit card information (number, type and expiration date), a telephone number and a billing address. If a user prefers to do so, he or she can talk offline to a customer service representative, and provide the required information over the telephone.

Use of the Information:

  1. Tracking information

    We use tracking information in aggregate form to build higher-quality, more useful services by performing statistical analyses of users activities, and by measuring demographics and interest regarding specific areas of the Site.

  2. Personal Information

    At registration and when a user is purchasing goods through the Site, we provide notice to the user that personal information will be collected during the registration and/or purchasing process (as applicable). This Privacy Statement itself is also notice that such information is collected.

Your contact details and other data you supply as part of the registration process are stored by us to enable you to access the Services on the Site and to provide you with the goods you have purchased or the information you have requested.

If you have provided an address when purchasing goods, the site may automatically fill in that information on a subsequent order form for your purchase of goods. This is simply a convenience - no information is released to anyone unless you authorise its release, such as by clicking a "Submit" button.

We may pass your contact details on to our chosen delivery companies, for the sole purpose of informing and updating you on the delivery of your order.

We will hold your personal information for as long as is necessary to provide excellent service to you in respect of the product you purchase.

Disclosure and Transfer of Personal Information

We will not sell, trade or lease the personal information you entrust to us.

Changing or Removing Personal Information

We recognise that some of the information that we collect from you during registration will change from time to time. You can change information that you have previously provided to us by emailing us at enquiries@gillmanandsoame.co.uk or by telephoning the Gillman & Soame office.

If you would like to have your personal information removed from the Site's database, please contact us at enquiries@gillmanandsoame.co.uk

We use reasonable security methods to protect the data that resides on our servers. However, no security system is impenetrable. We cannot guarantee the security of our servers, nor can we guarantee that information that users supply will not be intercepted while being transmitted to us over the Internet.

Your Rights

Questions regarding this Privacy Statement, the personal information we hold about you, or changing inaccurate or incorrect information should be directed to enquiries@gillmanandsoame.co.uk.